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Notification and Communication Policy

Types of Notifications

a. Platform Updates: We may send notifications about important updates, enhancements, or changes to our platform, including changes to our policies and features.

b. Account and Security Alerts: You may receive notifications related to your account security, such as password resets, login attempts, or account activity.

c. Community and Content Updates: We may send notifications related to community activities, content you follow, or interactions with other users.

d. Promotional Communications: Users may receive promotional emails or notifications about our products, services, or special offers. You can manage your preferences for promotional communications as described in section 4.

e. Legal and Policy Notices: We may send notifications related to legal matters, including updates to our Terms of Service, Privacy Policy, and other legal documents.

Communication Channels

a. Email: We primarily use email to communicate important updates and notifications. Ensure that your email address on your account is accurate and up to date to receive these communications.

b. In-App Notifications: Some notifications may be sent through our platform's in-app notification system.

c. Push Notifications: If you have our mobile app, you may receive push notifications for updates and relevant content.

Managing Communication Preferences

a. Email Preferences: You can manage your email preferences by visiting your account settings. You may have the option to opt in or out of certain types of communications.

b. Push Notifications: You can manage push notification settings through your device's settings.

c. Promotional Communications: You can opt out of receiving promotional communications by following the unsubscribe instructions provided in those communications.

Frequency of Communications

a. We strive to balance the frequency of communications to ensure that you receive important information without being overwhelmed.

b. You can expect to receive notifications for significant platform updates, security alerts, and legal notices.

Contacting Us

If you have any questions or concerns about our communication practices or wish to report any issues related to notifications, please contact us.

Changes to This Policy

We reserve the right to update this Notification and Communication Policy to reflect changes in our communication practices, user preferences, or for other operational, legal, or regulatory reasons. Users will be notified of significant changes through our platform or via email.

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